Faq 2017-12-15T07:22:10+00:00


When you stay in South Africa for a period of less than 3 months you do NOT have to apply for a visa (depending on the country of origin). You will come to South Africa on a temporary visitor’s permit for 3 months, which you will receive upon arrival at customs. You will have to show the customs authorities a letter from your volunteer Safaris that clearly states that you are here for volunteering. We will make sure you have such a letter.

Meals are provided three times a day and are simple and healthy. The water is safe to drink, but bottled water is also readily available. If you have any dietary requirements we will endeavour to accommodate them as far as possible.

The program costs include all transfers, all entry fees, all game drives and game walks and accommodation on a dinner, bed and breakfast basis. Excluded are lunches on transfer days and the day spent in Kruger Park, drinks, gratuities and personal items.

For the safaris : Photographic equipment; torch, small binoculars. For the volunteer work : Working clothes including a sunhat. We supply all bedding and towels, soap, shampoo and insect repellents. We offer a free laundry service.We supply experienced builders and carpenters, all building tools and materials, all plants for veggie gardens, all chicks and rearing cages etc for chicken project, all fish and netting for fish farming project, all writing materials and books for academic support program.

You will need cash for lunches on transfer days (first and last days) and the two days in Kruger Park. Take some cash for personals and drinks. We supply free tea and coffee and drinking water. Our bar stocks cold drinks, wine and beer.

Bring swimming gear, sun hat, sunglasses and sun lotion. Good covered walking shoes.

Communication will not be a problem. A telephone will always be available for you to call home, and there is an internet connection available on site. Volunteers can also purchase local SIM cards for their mobile phones on arrival at OR Tambo International airport in Johannesburg.

The majority of our volunteers who join us are individuals travelling on their own; however, we often have school and university groups joining our projects. Some volunteers also travel in a group with their mates and we help them put together a full Africa trip itinerary. Don’t ever worry about coming on your own, the volunteer accommodation is a great place for everyone to get to know one another and you will most likely return home with a few new lifelong friends!

Of course you can ! Anyone who wants to get involved, young and old  are all welcome. In fact, ifyou bring a group of ten or more volunteers, your cost is free!

South Africa is a dynamic country, and sometimes situations may arise within a country that can give cause for concern, as they can in any country in the world. We take the safety of our volunteers very seriously indeed. Safety considerations for our volunteers are paramount. Volunteers will be staying in accommodation on a game reserve where there is zero crime. Our staff will drive you from Masango Camp to the various projects and remain with you all day. The communities are aware of the tremendous benefits they enjoy and will welcome you and see to it that no harm comes your way.

You can be certain that your involvement in these projects will not only be of immense practical value to the community but will also provide a truly wonderful sense of fulfilment to you, our valued volunteer.

We are very open to unqualified or newbie volunteers. Our volunteers must have passion, an open mind and a willingness to learn, participate and contribute.

No, most of the volunteer work will be in the local villages. The only interaction with wild animals would be on the game drives in the Kruger National Park, neighbouring reserves, bush walks around Masango Camp and the visits to Moholoholo Rehab Centre for injured and orphaned animals. Thanks to our trained staff and safety protocols incidents are very rare. It is important for any volunteer working in these areas to know that there are wild animals around and one needs to understand the risks and maintain respect for all wildlife.

Medical emergencies are by no means a regular occurrence, but our staff are well equipped to deal with all situations and have strict protocols in place to do so.
No, all flights are booked by the volunteer, but we have a page on our website called – book your flights – which is directed to travelstart.com who will be able to give you the best advice on flights to suit your travel requirements!
All costs include transport to and from the project, as well as all accommodation and meals and transfers.
Volunteers should bring money to pay for telephone calls and internet use and for items of a personal nature such as toiletries or gifts.
In addition, on many of our projects, volunteers have the option of enjoying organized trips to nearby sights and attractions. There is an additional cost to be paid locally to cover these excursions, and any visas they may require for border crossings.
It is necessary for all volunteers who book with us to have adequate travel insurance which covers any unforeseen change of plans such as illness. Please contact one of our team members if you are needing to cancel your trip.

We exercise caution and medical safety on our program and we advise volunteers to take all precautions necessary to ensure they don’t get sick.
This includes frequent hand washing, applying mosquito-repellent, and being careful about what you eat and drink.
We recommend that volunteers travel with:

  • Paracetamol/Ibuprofen (also known as Tylenol/Advil)
  • Hand sanitizers (a few small ones, keep one in your day pack, for example)
  • Topical antihistamine
  • Tummy tablets (such as: anti-diarrhoea, anti-nausea) Tip: If you bring medication in your
    carry-on make sure it’s in its original packaging.

Yes, we have up to 24 Volunteers at a time so it is highly likely that there will be many other volunteers to work alongside and experience this African journey with.

Please be sure to let us know when you will be arriving at the airport so that we may arrange one of our transfer vehicles to collect you.

There will usually be other volunteers arriving at the same time and it’s a great time to start making connections. Prior to arrival the transfer vehicle we will contact you and clearly state where to meet and give an idea of those arriving at the same time.

Credit cards can be used in the airport and in the local town as well as the bar at the accommodation. Our bar stocks cold drinks, wine and beer.
South Africa has 11 official languages. The two most widely spoken languages by all people in South Africa are English and Afrikaans. These languages will give you the opportunity to converse with the locals. These are also the languages used by traffic signs and other communal services.

Afrikaans is a language that developed in the 16th and 17th century and derived from Dutch. With the influence of other languages such as Malay and English, Afrikaans became an official language on its own. The black population speaks English and/or Afrikaans beside their mother tongue such as Xhosa or Zulu.

If you are interested, we also offer language courses to volunteers to further develop the possibilities for you to communicate with the locals. It will make quite an impression if you are able to greet people in their own language.

At your volunteer project, there will always be people who speak at least English to translate or communicate for you while volunteering.

South Africa is located in the southern hemisphere and the seasons are reversed compared to the northern hemisphere.

In summer, it is very hot and dry during the day. The night is usually cool. There can be big thunderstorms, floods and rain, particularly up north.

In winter it can be cold at night and it can freeze up north or in the highveld. Some areas of the interior experience light snowfall in the winter. Remember to take some warm clothing as well.